Greg Vincent

You be the judge…are Lawyers Real Estate breaking the law or not?

You be the judge…are Lawyers Real Estate breaking the law or not?

As a licensed real estate agent within the state of NSW, if I was to open a business as Greg Vincent Lawyers or Greg Vincent Solicitors, etc without the right accreditations in place then how long do you think I could remain conducting a legal practice?

Yet, Peter Mericka of Lawyers Real Estate has either found a loop hole in the Victorian agency licensing legislation or Lawyers Real Estate has simply been placed into the too hard basket and has been allowed to continue to practice under the business name Lawyers Real Estate for the past 4 – 5 years without having undertaken any formal real estate licensing… That’s right! 4 – 5 years without a real estate license.

Either way, judging by Peter Mericka’s statement within his video on Today Tonight below and a letter from Robert Guthrie of the NSW Fair Trading Property Services Licensing posted on the Australian Real Estate Blog it would appear that Lawyers Real Estate may be looking to expand their real estate operation into other areas and possibly interstate.

Now I don’t know if it’s simply because of the name of his business that the industry bodies are too scared to take Peter Mericka on or whether there is in fact a loophole within the current Victorian legislation which entitles him to legally continue to operate in this manner as Lawyers Real Estate?

But if there is a loophole, is this business model what agents can expect to see more of into the future?

As a licensed agent I have invested a lot of time and money to achieve my licence and remain licensed.

I continue to pay annual renewal fees and have to undertake ongoing training to obtain the required CPD points required to continue to hold a real estate licence year after year. After watching the Today Tonight story about Lawyers Real Estate, I’m starting to wonder what on earth I’m paying the fees for.

I have to say that I agree with one thing that Peter says in the Today Tonight interview, “the people who matter are the real estate consumers”.

Which leads me to wondering if something did go sour with a transaction via Lawyers Real Estate would the consumer be protected by the Victorian Property Fund? Or is there a different fund that they can make a compensation claim through?

Listings appearing on realestate.com.au

And then there’s the issue about whether Lawyers Real Estate should be allowed to upload their listings onto realestate.com.au as they currently do.

Under the latest version of the General Terms and Conditions for Residential Subscriptions to www.realestate.com.au it clearly spells out who can upload onto their site…

2.1 You represent and warrant in respect of each property you list on our web site that:

(a) you are the holder of a current real estate agent’s licence in the State(s) or Territory to which your use of the Service relates;

(b) you have a signed authority to sell from the owner or vendor (such as an Agency Agreement or Authority to Sell); and

(c) you are authorised to make available the material uploaded or submitted to use the Service;

(d) you will not allow another real estate office in your real estate group to list the property using your subscription. Where a proprietor of a property authorises multiple real estate offices in your real estate group to list a property you acknowledge that:

(i) this does not entitle you to authorise any other person (including, without limitation, any associated offices in your real estate group) to make use of the one subscription; and
(ii) any such conduct is in breach of these Terms and Conditions; and

(e) you are providing the full range of agent services (as set out in our Private Listing Policy).

Whilst Lawyers Real Estate don’t appear to comply with this section of realestate.com.au’s T & C’s and their ability to continue to upload onto REA is up to the respective legal departments to sort out, one thing I noticed is that Lawyers Real Estate appears to have very little regard for wanting to comply with some of realestate.com.au’s AUP.

Under the realestate.com.au Acceptable Use Policy (AUP) – Residential, it would appear that REA don’t allow other website addresses to be promoted within the copy text of a property being advertised yet Lawyers Real Estate are currently including the URL www.SLOD.com.au within the body of the property text when uploading their listings which appears to be in breach of 4.1.6 the Misuse of fields.

Here’s a screen capture…http://screencast.com/t/YmU2ZTQwNTg

Misuse of fields
4.1.6. Placing irrelevant information in an information, description or picture field. You must only use the information, description or picture fields for inserting information that is intended for those fields. For example, inserting the name or contact details of your business or agency in the description header or property description field is not acceptable. Inserting a business or agency logo as a picture in a property listing is also not acceptable.  For copyright purposes, small watermarks are permissible on images, but only in one corner of the image. Superimposed wording or text is not permissible.

The SLOD.com.au URL provides a link to Lawyers Real Estate online service for bidding, making enquiries and booking inspections, etc. If the URL is allowed to continue to appear on Lawyers Real Estate’s listings under the legal interpretation of Clause 4.1.6 or other parts of the realestate.com.au AUP, it could then open the door for agents to feature website URL’s within the property text field.

What about Privacy Laws?

On top of that, uploading the seller’s contact phone number onto a public site like realestate.com.au is not only in breach of 4.1.24.2 in REA’s AUP but wouldn’t that also breach other Privacy Laws?

Here’s a screen capture…http://screencast.com/t/NTczN2ZiOT

Note: For privacy reasons I have covered the seller’s name & contact number.

Other inappropriate content
4.1.24. Using the Service for any unlawful, illegal, malicious or improper purpose. For example: it is not acceptable to, in your use of the Service, display material that:

4.1.24.1. may defame or discredit another person or business;

4.1.24.2. may disclose private, personal or confidential information;

4.1.24.3. might be considered obscene, offensive, menacing or abusive;

4.1.24.4. might infringe the intellectual property rights of others;

4.1.24.5. may violate any law, regulation, standard, content requirements or code promulgated by any relevant authority or industry body.

I’m sure Peter Mericka of Lawyers Real Estate will be able to shed some light on how this is legally OK?

I’d also be interested to know if clients sign an agency agreement when they list with Lawyers Real Estate and whether the lawyers have signed an inspection report and included opinions of price on the property or do they simply rely on an independent valuer to assess the price for their clients.

And if so, is the registered valuation an added cost or is it included in their flat fee?

If Lawyers Real Estate has indeed found a loophole and they are allowed to continue without the normal licensing that a real estate agent has to have then as I mentioned earlier, it could open a huge can of worms and we could see a lot more lawyers opening up real estate agencies.

If this is allowed to continue then agents should really start to question why we are paying annual licensing fees to the government departments if they won’t police and legislate the licensing of the industry more effectively.

Plus, I’d be really interested to know how Lawyers Real Estate got to be on realestate.com.au in the first place?

Finally, I don’t have an issue with the discount commission model that Lawyers Real Estate are using because discount real estate agencies have been around for years and are now a dime a dozen, but it does concern me that some consumers may feel that going to a Lawyer to sell their property is going to mean that they feel protected and that they are going to get the best deal.

For example, here is a video of what some of Lawyers Real Estate clients have said…

If you’re considering employing a lawyer (either with or without a real estate licence) to sell your property then it’s important to remember that in the end they are in business and they will expect to get paid a commission.

And just because the negotiations are done by a lawyer doesn’t guarantee that it will always turn out to be the best thing for their client. Many legal deals end up being negotiated on the steps of court rooms and it’s not always the case that a Lawyer’s client walks away 100% happy with the end result.

Consumers still need to do their due diligence because in the legal profession, as per the real estate profession, some people get good representation and others get poor representation.

Greg Vincent

Yet Another Stuff Up!!! Where is Our Data Going?

Yet Another Stuff Up!!! Where is Our Data Going?

This is the question that an agent posed to me earlier today after yet another stuff up by the big boys.

I was speaking at an event yesterday where one of the agents mentioned the CommBank Property Guide iPhone App and the significant amount of data that was now being made available via realestate.com.au and RPData.

As the discussion went on, one of the agents logged on and started searching through the Comm Bank’s app. Only by fluke, another agent suggested they take a look at one of his latest listings which is going up for Auction.

The listing agent was absolutely horrified to see that the property which was uploaded onto realestate.com.au as an auction now appeared on Comm Bank’s app with an asking price displayed.

The price that was displayed on the Comm Bank app was the same price that the agent had inserted under the search price field.

Any pricing entered within the search price field has always been a hidden price whether a property goes up for auction or whether it has an asking price. These prices have never been for public viewing, or at least until now.

I was blown away when the agent showed me the listing in question on the Commbank site. I couldn’t believe that something so fundamental and basic could be breached.

I followed up with the agent again today. To REA’s credit the pricing issue for that listing has now been rectified but in typical fashion the agent was told that it’s not their fault the issue seemed to be from CommBank’s side? So who’s fault is it really?

Agents don’t have an agreement with CommBank’s Property Guide app, they have an agreement with REA Group.

Under the circumstances, should agents have the option to not make listings, etc available to Comm Bank’s app?

Is this only an isolated case? Has it happened to others? Will it happen again? Can REA Group and Comm Bank guarantee that no such issue will ever happen again?

Can you imagine what would have happened if the vendor had seen it? Who knows whether a buyer has seen it or not? Does this mean that agents have to check every listing on every site that their data is being uploaded to?

NOTE: Out of respect for the agent and the vendor trying to sell their property I have deliberately left out the specific details of the price, property, area, agent, etc because sharing that information could have a detrimental impact on the result of the property auction.

Greg Vincent

NSW Residential Tenancy Bill 2010 looks like being pushed through Parliament

NSW Residential Tenancy Bill 2010 looks like being pushed through Parliament

In a decision that is set to impact approx. 1 in 4 people within New South Wales, the new Residential Tenancy Bill 2010 has now been passed without amendment by the Lower House of the NSW Parliament and has just been introduced into the Upper House.

Earlier this week I posted an article on apmasphere (a popular Australian Property Management online forum) about REINSW forces changes to NSW Government’s Residential Tenancies Bill, but after speaking with Sam Kremer, Legal Counsel from the REINSW earlier today it appears that the bill looks like being pushed through Parliament in its current form.

The NSW Residential Tenancy Bill 2010 is an extremely important piece of legislation for the real estate industry and it seems strange that after so much time and effort has been dedicated to creating the new bill that the Government sees fit to push it through in its current form without providing reasonable time.

The NSW Government have only provided “four or five days to read and understand the many changes in the final bill”, not much time for  stakeholders and industry bodies to review the recent overhaul to the original bill proposed back in Novemebr 2009, which was labelled as “the biggest attack on landlords in NSW’s history” by the Property Owners Association of NSW.

It’s been 23 years since the last NSW Residential Tenancy Bill was passed back in 1987 and now after 5 years in the making, why is there a huge push to pass the newly amended bill through Parliament right now? Especially, after providing very little opportunity for stakeholders to review the amendments and their possible repercussions.

In her speech before passing the motion that the bill be agreed to in principal, Hon. Virginia Judge, the Minister for Fair Trading and Minister for The Arts said ” the primary aim of the Residential Tenancies Bill 2010 is to rewrite and overhaul the current legislation. As I have outlined, the bill will bring the regulation of residential tenancies up to date and in line with modern industry practices. It will remove archaic and redundant provisions. It will also make more than 100 reforms, which have arisen from a review of the existing legislation—laws that have remained largely the same for more than 20 years.

All the amendments contained in the bill have been the subject of extensive consultation with individual landlords, agents and tenants; community groups who have an interest in this area; those who provide assistance and advice at the coalface every day to those with a tenancy problem; the Consumer, Trader and Tenancy Tribunal, which has the difficult job of trying to resolve tenancy disputes when things go wrong; and peak bodies such as the Tenants Union of NSW, the Real Estate Institute and the Property Owners Association.”

In his Parliamentary speech Shadow Minister for Fair Trading Greg Aplin MP said, “The draft of the Residential Tenancies Bill 2009 was a written expression of a philosophical view that tenants can prosper on their own, without considering the impact on their landlords; that the best way to achieve gains for tenants is to bludgeon their landlords into accepting unreasonable and, frankly, humiliating conditions; and that a government can seek to carry on with its plans in ignorance of the warning bells tolling loudly in the rental marketplace.”

It appears that the government have finally decided to sit up and take some notice to their constituents/stakeholders and have done an about-face on the original draft bill but with so many amendments it appears that the new bill is being pushed through Parliament fairly swiftly without allowing time for much consideration from the people who helped the Government get the bill back on track to what it should be.”

Greg Aplin also went on to say, “Despite all 1,600 submissions and many years of review, it still looks like the Government simply went to sleep on the couch and let the process of review roll over the top of it. That is, until the Government was woken up with a bucket of cold water thrown by various stakeholders—and its own members of Parliament who have heard the cries from their own shocked constituents. Unfortunately, this lack of early focus by the Government meant that everyone else had to waste time and emotional energy on a draft bill, which was a practical mess. It is dangerous to create many new rights, which are poorly expressed.

Despite a 23-year wait for reform, stakeholders now have just four or five days to read and understand the many changes in the final bill. This is an impossible task. The number of drafting errors and other faults, as indicated, should be sufficient notice to the Government to let the debate continue until the spring sittings. Several stakeholder committees are struggling with the ridiculous haste, suddenly come upon them, of seeking input from their members and responding with due attention to this complex bill. Until that time, the bell will continue to toll for thee.”

MP Ray Williams said, “I do not believe that this bill is much different from the draft bill. The Government has taken a long time to introduce it and the draft bill certainly sent shock waves through the community. I do not believe there was a fear campaign, although I do believe that many of the mum and dad investors were frightened about what could happen to their properties. It has been recently reported that one in 10 couples in New South Wales has a negatively geared investment property. That is a huge number of people and it represents an enormous percentage of the private rental market. Tenants NSW suggests that they are amateur landlords and that they should be removed from the market. I do not believe that we could provide adequate residential accommodation across this State if it were not for those many hundreds of thousands of mum and dad investors. The New South Wales Government could never provide enough accommodation given reports indicating that there are 27,000 homeless people in this State.”

MP Craig Baumann said,”Like so much of the legislation dreamt up by this struggling Government, the Residential Tenancies Bill 2010, when presented in draft form, was abhorrent. It highlighted once again just how incompetent and out of touch this Government has become. Fortunately, the most hideous elements of the draft bill have been duly dispatched thanks to the New South Wales Opposition, but not before the Government managed to upset, in some way, numerous elements of the real estate industry, terrify landlords, and waste the time of many stakeholders in the rental and tenancy industry as they attempted to grasp this bill. In the first instance, I condemn the Government for this short sightedness. “

MP Michael Richardson said, “One has only to read the statement issued by the Property Owners Association of New South Wales at the time the draft bill was released. The association described the bill as “the biggest attack on landlords in NSW’s history”. The Real Estate Institute of New South Wales was equally scathing in its condemnation of the draft legislation. Therefore, I am pleased that the Minister listened to the concerns expressed and that she amended that dangerous piece of legislation to make it far more reasonable and balanced, as the Minister herself said she had done in her agreement in principle speech.

The Real Estate Institute of New South Wales said in a release dated 4 June 2010 that is was pleased the Government had listened to its concerns and made key changes. However, the institute indicated that it still had some concerns about the legislation. It said that the Government was trying to rush the legislation through without sufficient time for proper consultation. I suspect that that is because the Government has made so many changes to the legislation that the full impact of those changes still needs to be considered. Some of the changes the Real Estate Institute of New South Wales pressured the Government to make include abandoning a proposal to give tenants the right to break a fixed term tenancy agreement during the fixed term in return for payment of a “break fee”.

As the member for Albury said, essentially that would have meant that that overruled the contract law and the tenant could simply tear up the contract, pay the “break fee”, and walk out the door. The institute also pressured the Government to scrap the compulsory proposal to cap a landlord’s damages, including loss of rent, if a tenant abandoned rented premises, and to maintain the current obligation on a landlord to mitigate their loss in such circumstances. That is only sensible. The Real Estate Institute further pressured the Government to provide greater certainty for landlords when terminating periodic tenancies, and to further limit its proposals to allow tenants to make minor changes to the landlord’s property or to sublet the property without the landlord’s consent. However, the institute still opposes these two proposals in principle and will continue to lobby against them. Allowing tenants to make minor changes to landlords’ property was the area of greatest concern in the bill for the Real Institute of New South Wales and the Property Owners’ Association of New South Wales. Having discussed this with some of my colleagues on this side of the House, I remain sceptical that the bill will encourage more people to invest in residential property and ease the rental shortage in this city that is pushing rents to unprecedented levels. Nevertheless, it is significantly better than the draft bill put out last November. “

MP Ms Clover Moore said, “given its length, I believe the bill should sit on the table for at least 28 days to enable members to consult with their communities. I also believe that the scare campaign initiated by the Real Estate Institute of New South Wales is unfounded and unhelpful. Most protections under this bill will help landlords and the modest improvements for tenants, such as making it easier to get a picture hook fixed in a living room, will not drive landlords out of the market.

The Tenants Union refers to data by the Australian Housing and Urban Research Institute that shows a very weak link between rental investment and tenancy law reform. Research shows that only 7 per cent of landlords have ever considered tenancy laws and that rental property investment is driven by the ability to negative gear and by potential property value gains. Many people consider property a safer investment than stocks or shares, and this bill will not lead to an exodus of landlords from the rental market.”

If the bill gets passed through the Upper House in its current form it will be interesting to see how many amendments will need to be made & how the new bill and its changes will affect agents and investment within NSW.

I understand that a decision needs to be made sometime but rather than pushing the bill through swiftly, I wish the government understood how changes in legislation (both small or large) impacts agents/property managers not only in the overall management and enforcement of tenancy laws but also in the day to day running of an agency.

It would be a pointless exercise to have all the Property Managers/Agents brought up to speed with the new legislation only to find that the Government have to make lots of amendments to the bill again shortly afterwards.

If you’d like to see more of the Parliamentary discussion around this important issue check out…

http://www.parliament.nsw.gov.au/prod/parlment/hansart.nsf/8bd91bc90780f150ca256e630010302c/77ee8c5495bba52eca25773c0080fbcb?OpenDocument

and

http://www.parliament.nsw.gov.au/prod/parlment/hansart.nsf/8bd91bc90780f150ca256e630010302c/4bd8828c7bb26479ca25773d0083c00c?OpenDocument

Greg Vincent

Former Miss Australia & TV Stars Are Playing A Role In Real Estate

Former Miss Australia & TV Stars Are Playing A Role In Real Estate

A couple of weeks ago I met with former Miss Australia, Caroline Pemberton and spoke at length with her about the new role she is playing within the real estate industry.

Caroline, who is a TV Presenter, Speaker, Model has recently been doing real estate video presentations for high-end properties within the Sydney market.

Previously within the real estate industry, TV personalities and sports stars have been employed to present and/or promote larger developments/land releases, etc but now there seems to be a growing sector in the market for TV presenters to be featured within the property video of individual properties.

Natalie Lowe from the popular Australian TV Show, Dancing With The Stars has previously been featured doing property videos for a company called Real Estate in Motion and I’m sure that as the price of video becomes more affordable you’ll see lots more TV Personalities, Models and Sports Stars being recruited as presenters for the medium to high-end of the market properties.

But, Caroline Pemberton’s story has ended up a bit differently than she had anticipated. Caroline ended up enjoying presenting the homes so much that she decided to get her certificate and become an agent herself.

Recently back from travelling to Antarctica where she did a video-shoot for the TV Show Getaway, Caroline told me that she uses the same lifestyle format that the TV presenters use within programmes like Getaway, etc to help build the emotion of a home within her property videos. For example, in this video Caroline even jumps into the pool for a swim.

Note. Whilst I agree that building the lifestyle into a property video is extremely important, jumping into the pool, spa, etc isn’t something that I’m advocating agents should start doing as a part of marketing a home.

As more and more agents embrace the use of property videos, it will be very interesting to see what role TV celebrities could end up playing within the real estate industry.

Greg Vincent

RealEstateView.com.au and PropertyData.com.au Officially Launches in NSW

RealEstateView.com.au and PropertyData.com.au Officially Launches in NSW

The REINSW are holding their official launch event tonight to mark the first stage of rolling out the National Industry Based Real Estate Portal, RealEstateView.com.au and their National Sales Data platform, PropertyData.com.au into the NSW market.

Prior to the launch a number of the major real estate franchise groups have demonstrated their support for the REI move by agreeing to upload their NSW property listings onto the RealEstateView.com.au portal.

It’s anticipated that other networks and lots of independent agents will also join in and show their support for a National Industry Based Real Estate Portal and National Sales Data System over the coming weeks.

The press release states:-

Partnering with the Real Estate Institute of New South Wales (REINSW), the launch in NSW marks the 5th state in which propertydata.com.au – the industry-owned data product and realestateVIEW.com.au property portal will be operating – making it one step closer to becoming a truly national portal.

Petra Sprekos, General Manager of propertyDATA.com.au & realestateVIEW.com.au says, “This launch marks a significant milestone in our plans to become a truly national data product and portal for our agents. As NSW is the largest property market in Australia, this expansion will allow us to continue to grow our data product and the portal to become one of the leading offerings in Australia.”

In addition Ms Sprekos said “With major agents such as Century 21, Laing & Simmons, LJ Hooker, Raine & Horne, First National and PRDnationwide already publishing to our portal, we are confident that uptake of realestateVIEW.com.au will be strong as agents are looking for more cost effective tools to run their business.”

propertyDATA.com.au & realestateVIEW.com.au are currently offering a $1800 discount off the yearly subscription fee to the first 100 subscribers through the foundation membership package.

For only $385 per month for metro agents and $275 per month for regional agents, foundation membership provides access to;

1)      PropertyDATA.com.au which provides latest sales and auction results collected via the REI call centre, access to the dynamic prospecting tool – known as GoProspecting and on the market data to get a well rounded view of the market.

2)      RealestateVIEW.com.au which provides a low cost advertising solution, free multi-loading to the large portals, free rental archive to benchmark rental values in the market and free website powering .

For more information on how propertyDATA.com.au & realestateVIEW.com.au can benefit your business – visit www.realestateVIEW.com.au/NSWLaunch. (after tonight’s event) or email sales@realestateview.com.au.

I had a brief discussion with Petra Sprekos yesterday and she was pleased to see the level of support that they’ve been receiving both from within the real estate industry and outside of the industry. Petra was also very happy to see that the visitor numbers to the site had already started climbing quite significantly.

Also, earlier today Kevin Turner of REUNCUT posted an “Exclusive interview with Enzo Raimondo of REIV and David Airey of REIA about the National Real Estate Industry Portal ~ http://ow.ly/1Syrl.

During the interview REIA President, David Airey commented that “RealEstateView.com.au is a very important part of the national fabric of the real estate institutes. The success for example in Western Australia of REIWA.com.au is evidence that Real Estate Institute members will suppoort their industry owned portal and this expansion on the eastern seaboard by RealEstateView.com.au is just a great initiative”

David also went on to say, “I think industry members will support an industry owned portal rather than the commercial alternative and the results that RealEstateView.com.au can deliver will be just as good as anybody else and probably I’d like to think better in time.”

REIV CEO, Enzo Raimondo said “We’ve been doing a lot of work over the past 18 months on putting together a national platform, not jut as a portal for consumers to search for property but more importantly, the tools that agents need for managing those listings, the collection of data right round the country, so we can give it back to the agents to use for CMA’s, valuations or whatever else they’d like to do with it and also a Prospecting Tool.”

He also went on to say that, “We’ve definitely driven the cost of these services down and that’s our intent right around Australia.” (You can hear the rest of the interview here).

During the interview, Enzo also told Kevin that they are currently in talks with one of the data providers with regards to having them come on board as well. At this point in time Enzo couldn’t say who it is but with REINSW and EAC/Red Square recently parting company, I can only assume that the data operator in question would be PriceFinder (PDS Live).

Whilst it’s only speculation at this stage, I hope my hunch is right because, if so, this could exert some real pressure on RP Data’s current stronghold on data throughout the Australian real estate industry.

At tonight’s launch, I’m looking forward to catching up with Wayne Stewart, President of the REINSW to see if he can shed some light on what the REINSW’s proposed launch strategy is.

One thing is for sure, it’s going to be very interesting to see how it all unfolds.