Archive for the ‘Research’ Category

Peter Ricci

What Price My Home?

So what is my house worth? Well there are many websites out there that can tell you. The problem is these are just lead generation companies that take your details and pass them onto Agents for a fee. I see a massive decline in revenue for these companies over the years as anyone that would use such a service - would probably never do so again! I think they are all miselading as none of these companies clearly tell the consumer exactly what they do. The sooner they go by the wayside the better as far as I am concerned.

Peter Ricci

Need Help with Copy?

I do not know how good this software is, but I have to say there is definitely a market for it - if it can do what it tells us it can do. Basically you input data into the software and it spits out copy that you can use in your property descriptions.

The Software is aptly named CopyCat. It is an Australian site - so I do hope it is an Australian innovation and if it is and it works well - then hats off to CopyCat. It is also FREE!

Here are the steps…………..
STEP 1.
With your property appraisal on hand, login to your feline phrase-finding friend, The Copy Cat, with your username and password.

STEP 2.
To find a heading, select a locality and click the search button to browse the list of related headings. Alternatively, you can type a word that relates to your property to produce a more specific list to choose from. Select a heading, then click on the ‘enter heading’ button. Your heading will appear in the text box.
View Screenshot

STEP 3.
Either browse or enter a simple search criteria to find phrases that describe your property and pop them into the text box as above. Don’t forget to make use of the linking phrases and closing phrases.
View Screenshot

STEP 4.
Perfect the copy in the text box and when you are happy with the result it can be saved, printed, or emailed at the click of a button! You can save your works-in-progress on-line, or if you wish to make other changes such as formatting, simply copy and paste your text into a word document.
View Screenshot

Now I have no idea how good or bad this software is, but the idea is brilliant and its shows there are still innovations coming in the real estate arena.

Peter Ricci

Nielson Netratings Downgrade Page Views

Nielson Netratings has decided that its prime measurement tool will now be time spent on a site per unique visitor rather than page views. This is a signal that Web 2 has come of age. Web 2 sites using AJAX to load content within a page so users do not have to continually load successive pages, making sites more user friendly (if implemented correctly) and faster to work through.

“Web 2.0 technologies and publishing models have set the stage for fast, highly-interactive sites that no longer rely on full page refreshes (aka page views) to deliver user-requested content,”

said Scott Ross, director of product marketing.

“As the Web experience moves further in this direction, the tried and true Page View metric becomes less comprehensive for estimating engagement.”

You would think this would aid MyHome as it is powered predominantly by Web 2 technologies, but I doubt they will impress anyone with their 2:08 minutes (the average user spends on MyHome - Nielson Netratings March 2007 ) times being splashed in press releases across the country.

Nielson is a large company and whilst their reporting is only reserved for the very high end of town and this continues to be a disappointment for the whole industry (as you have to pay them to get your data) they still have clout with advertising agencies.

Peter Ricci

XML Initiative - Your Ideas

Just a quick one. I want to get all of your ideas of what you think the Open XML Initiative should be all about. I have my ideas and I am sure all of the current participants have their ideas, however I want to formulate something to put to all of the founding members to gather an idea of what this Open XML Specification should be all about. So this is just about ideas, good and bad, throw your minds to the wind and give me some ideas.

Here are some of mine that I will be putting forward.

  • Standard for Identifying Property Data (Residential, Commercial, Industrial, Business)
  • Standard for Back Reporting (Property Views, Email Enquiries - Week, Month, Year)
  • Sales and Lease Data (Week Month Year)
  • I understand that there will be a lot more to this, but we do have to start somewhere. We have a great bunch of people from big and small industry, from major portals, to multi uploaders, agents, real estate institutes and property data information companies.

    So give me your ideas, this is a working document and if you want to be a part of it, just send an email to peter at agentpoint.com.au

    You can also read more here.

    Peter Ricci

    First National Conference by Glenn

    I thought this was a very interesting article by Glenn and I think it warrants a post of its own.

    —————————————————————————–

    A long post I know but I just got back from the First National Conference at the Hyatt Coolum resort on the Sunshine Coast.

    Before I get on to the interesting bits, I must say that our network is getting a lot of things right these days. That had to be the best conference I have been to. It was full of energy, excitement and promise.

    One of the speakers at the conference was Andrew Taylor, Realestate.com.au’s Industry Business Development Manager who’ session was titled, the future of the internet. Andrew is a self professed expert on our industry, but to be fair I think he means as far as internet marketing goes. I found Andrew’s talk generally very interesting, not just for what it contained, but for what was left out.

    True to form, Andrew opened with the BIG REA ad, detailing all of the businesses, websites and listing their dreams of global domination. To be expected I suppose..

    Andrew provided a list of what he thinks will feature on future estate sites in Australia over the next year or so. All of his suggestions were selected for shock value and as you would expect he followed up with the “These are all in place right now somewhere in the world.” The type of things raised were allowing vendors to add text and details to their properties marketing, allowing web visitors to comment on properties , agents and suburbs. Nothing shocking here, but I doubt any of this will reach the mainstream anytime soon, nor did Andrew advise that realestate.com.au was looking at any of these points.

    Andrew also covered what he thought was the future for technology outside the real estate sphere which covered things like better internet and technology in the mobile platforms. I found one of his prediction quite interesting. Andrew forsees a time when you can send searches, maps and routes from your computer to your sat nav in your car. Very Interesting prediction however I just could not help myself and had to point out this was already a reality and is available in Europe with BMW and Google.

    So what does Realestate.com.au see as their main threats in the near future… Wait for it… Andrew actually advised that realestate.com.au is “nervous” about Truelocal! Apparently the combination of News and Google has the potential to rival realestate.com.au. Now I don’t understand where these two companies combined forces on a product. Google used Truelocal’s business directory to populate their business section of Google Maps. Thats it as far as I knew! Andrew went on to describe how consumers could be looking for a hairdresser but might stumble upon a property listing and how powerful that could be. Honestly, I think Truelocal has a long way to go to be any kind of force.

    That was the only mention of Google in his talk about future competition. As far as Andrew is concerned Google does not pose a threat on its own, only as threat because of their google maps integration with Truelocal. I don’t know if they are just ignorant or that naming Truelocal as a threat rather than Google is part of a plan to be seen as unassailable.

    Thankfully his session had a lot of good stuff as well. Andrew provided stacks of statistics, but one of the most interesting one was that 32% of all unique browsers visit the sold area of realestate.com.au. I never would have dreamed that the numbers to the sold properties would be that high.

    Apparently there is two portal start-ups ready to launch that will feature a recommendation engine as part of the rollout. A recommendation engine works on the basis of providing other recommended listings to view such as “previous visitors who viewed this property also viewed the following three properties”. Amazon is one of the most famous successes of a successful implementation of a recommendation engine along with ebay.

    Andrew showed us the new integration of video into the realestate.com.au property pages. Basically the video replaces the main image with very small video controls underneath. I think they need to tweak this as many visitors will not realise that this is a video but think it is a normal photo image.

    Andrew also advised that realestate.com.au was also looking at video and audio on major suburbs around Australia. He also admitted that the relaunch of property.com.au was based around testing how a Trulia concept would work in Australia and so far the test has proved positive. He seemed to gain pleasure in recalling the history of Trulia and how they rejected a buyout by Google .
    Andrew also glossed over the Weichert Lead Network. I personally think that has more relevance to future of out industry. I first head about the lead network from Shaun, realestate.com.au GM in another presentation where a lot more importance was placed on it. More info here http://www.youtube.com/watch?v=jtj2m4lsh_g

    I had another interesting occurrence at the conference involving realestate.com.au. Whilst discussing a number of things with one of their reps she asked me about their brochure product and their feature all product. I responded advising her I would never be interested in feature all as I could not support a product that if everybody in a suburb took up we would all be back on an equal footing and realestate.com.au would be making a fortune however as the brochure product was adding something new that I was interested in looking at it further. Another attendee talking with a different rep piped up and agreed with my position and thats when things went a little crazy. The other realestate.com.au rep decided to take the comment as an attack on him personally although I have no idea why as he was not even involved in our discussion. Basically he just rudely interrupted. The display was so unprofessional and seemed to have left his colleagues dumbfounded as he went off. He actually got very aggressive and I love a debate as much as the next person but because of his aggro I could not stop laughing and I don’t think that made it any better. I honestly could not believe that a representative of any company their to push their product on attendees would act in that sort of manner.

    Now this is where it got interesting… During his rants he made the statement that consumers wanted the default sort order by date. I asked how he knew this and he said that realestate.com.au surveys their visitors and agents and he has the statistics to back it up. When I asked for those statistics he went into back peddle mode. He said that to get the stats I have to go to one of their seminars. I asked him what other portal had a default order by date on searches rather than price. He didn’t know any of course. I told him I thought the only reason that realestate.com.au used the date order as the default sort was so they could sell products like feature products and feature all products. His response was that I might just learn something if I go to one of their seminars. I kept asking for the stats and finally got his commitment to send them to me after finally asking if he would not have quoted me statistics if they didnt exist would he ? So apparently they are on their way. Has anybody seen an REA survey to an agent or a visitor even asking what their preferred default sort method would be? If I get the info I will be sure to post it. Do I hold my breath do you think?