How Could Ray White Improve Their Marketing To Make ‘The Edge’ An Even More Impressive Event?

One of the biggest real estate auction events in the Southern Hemisphere is about to happen on the Gold Coast.

Ray White Broadbeach – Mermaid Beach are holding ‘The Edge’ on Saturday 17^th April 2010 at the Gold Coast Convention Centre.

Brett Clements from PropVid sent me the ‘Hot Off The Press’ promo video yesterday.

Now for such a big event I’m sure that there has already been a lot of promotion done by the Gold Coast Network in the lead up till now & it looks like there is going to be a whole lot more promotion done between now and ‘The Edge’.

But I thought I might throw my 2 cents worth in & share some ideas on how Ray White Broadbeach – Mermaid Beach could leverage Social Media & the web more effectively to help spread the word.

Here’s ‘The Edge’ video promo.

The video went live on the PlatinumHD.tv site a few days ago & was uploaded onto YouTube 3 days ago. Whilst I think the video is really powerful there are a couple of things that could be changed to improve its conversion.

Changes to the Video: Within the video I’d have the agents website address GoldCoastNetwork.com.au appearing underneath the Ray White Broadbeach, Ray White Commercial Broadbeach, Ray White Mermaid Beach slide (which appears at the 2 minute mark within the video).

Also, towards the end of the video a slide appears saying “Spaces Limited Book Now”

Whilst I think it’s great to include a call to action. It’s important to define what you want people to do. Are they wanting vendors to book their property in now for the auction? Or do they want buyers to book their seat now? Or both?

On the web there is no room for confusion. It’s important that people watching the video know how to Book Now.

Improve Online Conversion: One suggestion could be that if you include the agency website address within the video, then on the home page of the Ray White website they could embed ‘The Edge’ promo video into the top right hand corner (probably cutting out the end of the surf life saving flag or surfer image) and then have a button underneath to say Click Here to Book Now for ‘The Edge’.

I would then send them to a long copy sales page that features some of the benefits of why they should be involved in ‘The Edge’ and provide an opt-in section which identifies if they are a buyer or a seller.

This will allow Ray White Broadbeach – Mermaid Beach to leverage the traffic that they already get to their website from Google and their other marketing, plus improve conversion from the people who view their professionally produced ‘The Edge’ promo video.

Obviously, with only 6 weeks to go till ‘The Edge’, to allow for the 4 week cut-through marketing campaign that they mention in the video, all sellers would need to be contacted straight away to include their listing in ‘The Edge’ marketing campaign.

I can imagine that the agency will need to have all properties listed by 20^th March, but due to the size of the promotion & the incredible exposure there’s a possibility that they could include a few extra listings within a few days after this cut-off date. But, that’s obviously up to them.

Here’s a few other suggestions…

YouTube: One of the first things I noticed is that the video could also be optimised a lot better on YouTube. The wording used in the description & tagging has no chance of being found on Google by someone searching for real estate on the Gold Coast & I’m not sure that having it uploaded under the Entertainment category is going to help either?

Blogging: They should integrate a WordPress blog within their company website. This will not only help to market ‘The Edge’ but it will help with their SEO.

They should write a daily blog post about some of the build up towards ‘The Edge’ and ask all the staff to tweet or share each article with their followers on Twitter & their friends on Facebook.

When sharing the articles on these sites they could also ask people to click the like button when uploading onto Facebook and ask the followers to ‘Please RT’ their tweets on Twitter.

When posting daily updates on the blog it’s important to leave the comments section open on the articles because this may get people asking questions about how to be involved & could provide an additional lead generation strategy.

This could also provide an opportunity to set a deadline for the last day before properties will be allowed to be submitted & could create an extra sense of urgency for potential sellers and/or could encourage friends to tell friends to contact the agency so they don’t miss out on ‘The Edge’.

To protect the integrity of the event, Ray White Broadbeach-Mermaid Beach are the administrators of the blog so they have control to monitor comments too.

Facebook: I also noticed that Ray White Broadbeach-Mermaid Beach have a personal profile on Facebook. Whilst they currently have 67 friends, they should really have this as a Fan Page, because Facebook has a limit and once you get to 5,000 friends you have to change to a Fan Page.

Any company thinking about creating a presence on Facebook should start off with a Fan Page. They are better for business.

Celebrities, etc should also create a Fan Page. eg. One of my friends on facebook, Jack Canfield sent me an email the other day to ask me to join him at his fan page because he had reached his limit of friends.

Jack now has the task of getting all 5,000 of his friends that he has built up on his personal Facebook profile to go over & connect with him on his new Facebook Fan Page.

( Update: I found their company Facebook Fan Page – See Update at bottom of this article )

Twitter: With regards to Twitter I can’t seem to locate a company profile for them. At this point there appears to be no Twitter account linked to their site & no blog within their site.

Whilst ‘The Edge’ is an amazing concept, there are so many different things that Ray White Broadbeach – Mermaid Beach could do to make this the most incredible real estate event ever through Social Media.

(Update: I found their company Twitter account as well see Update at bottom of this article. I searched both facebook and Twitter for Ray White Broadbeach and Ray White Mermaid Beach. I finally found them under the Gold Coast Network.)

Print Media: Having seen the magnitude of the print media campaign from last years event, Ray White Broadbeach-Mermaid Beach should be advertising something like,

“For the daily inside scoop on ‘The Edge’ become a Fan on Facebook and/or follow us on Twitter” within their campaign.

This could help them to build a huge network of people connected to their company who live within their service.

It’s never too late: Even though ‘The Edge’ is only 6 weeks away, when you think about the real-time nature of Web 2.0, there is still a lot of time available for Ray White Broadbeach – Mermaid Beach to leverage the power of the internet & use this impressive Video Production from PropVid to generate the most amazing impression within their marketplace.

2 last things: A geo-targeted Pay Per Click campaign on Google could help overcome some SEO issues, plus a targeted Facebook Ads Campaign would help drive targeted traffic to their video campaign and/or their Facebook Fan Page.

The amount of ‘Free’ online PR that could be generated around ‘The Edge’ could be massive.

If Ray White Broadbeach – Mermaid Beach get this right, ‘The Edge’ could become so much bigger than they could have ever imagined.

And, if you tallied up every strategy that I’ve mentioned, they could make a huge difference to their whole campaign for around $500 – $1,000 plus time spent writing a daily update on their blog about ‘The Edge’.

PS: There’s a few more ideas I have about what they could do on realestate.com.au and other strategies, but at this point I just wanted to paint the picture of what is really possible, if a real estate agency embraces Social Media and uses the power of the internet the right way.

Please feel welcome to share your thoughts & ideas.

UPDATE: After writing this article I noticed that Ray White Broadbeach – Mermaid Beach do in fact have a Facebook Fan Page under ‘Gold Coast Network‘ and a Twitter account at Twitter.com/raywhitebroad with their username as ‘Gold Coast Network’. It’s great to see that they have established a fan page and a Twitter account.

At the time of posting this update, they have 97 fans on Facebook and 23 followers on Twitter, but unfortunately all the company seem to be posting is there sold listings & providing a link to the Open Homes that they have on each weekend.

Their Gold Coast Network Fan Page could become so much more engaging and simply because of its name, Gold Coast Network, it has the potential to become one of the biggest real estate fan pages on Facebook if they shared some other information about what’s happening on the Gold Coast as well.

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Google Real Estate will force the portals to embrace, open and innovate or die!

Slowly but surely Google Real Estate is making inroads into the Australian real estate market with the recent signing of LJ Hooker on top of most of the major players in real estate in Australia. It will take longer for all of the smaller independent agents to come onboard, however it is clear that this is the beginning of a new era and it is time REA and Domain stepped up to the plate and opened themselves up to the Google way of life!

Why? Because not doing so will slowly end their dominance and when the decline occurs it will be so fast that no maneuvering will make a difference.

Some may argue that Google Real Estate has not made a difference as yet, but these people live in complete denial and it will only be a matter of time before visitor numbers begin declining and Google Real Estate begins its upward March.

Remember, Google only has to get comparative data to make a difference. Google also have a far greater capacity to let people know about it than all other real estate portals in the world combined.

Recently a number of videos have been produced that well and truly show how serious Google is about maps and real estate.

Finding a house on Google Real Estate Maps

Here is one to showcase real estate listings throughout Australia

Here is one on how to refine your real estate search on Google Real Estate.

Real Estate API’s
Realestate.com.au and domain.com.au must open their databases up to the general public to create a whole new wave of web and mobile applications.

I have been pushing API’s with these portals for over 2 years and yet we still have nothing. Maybe Realestate.com.au’s big announcement will include an API?

What can an API do?
As an example any website would be able to carry listings through this API, so community websites, industry websites, councils, agents, even business2.com.au would be able to carry listings, sales data etc. Portals do not need agents permission as agents have signed away all rights to the data when they join these sites.

Signing up should be simple and approval rapid and it should be accompanied by rapidly evolving documentation and examples.

Boon for portals
One other thing we will see is innovation across the board, even things we have not even thought of will take us by surprise, but the biggest boon will be for the portals. It will extend their listings and sales data reach and allow that data to be ingrained across 10’s of thousands of websites across Australia and the world.

Versions
There should be two versions of the API, the free version which carries 3rd parties adverts from the portals and is a little limited and then a paid version that carries no advertising and allows the user to do whatever they want with the data!

Flow on
The flow on effect of this will flow across the industries to jobs, cars and classifieds.

Will this happen?
Don’t hold your breath, large organisations are slow at moving on these opportunities, usually waiting until it is too late. We are fast approaching a time where I think realestate.com.au and domain.com.au will start going backwards unless they really innovate with API’s.

One only has to look at the music industry and the movie industry to see how stubborn incumbents completely ruin their own industries by not embracing and innovating.

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Who Would Have Ever Dreamt It Possible?

When Roger Bannister broke the 4 minute mile he set a whole new mindset for a world of possibilities and now Google has made yet another major announcement that could change the internet world as we know it.

Do you remember dial-up internet & how time consuming it was to sit there waiting for a website to appear on the computer screen or heaven forbid, trying to watch a video?

Well, if you ever had any doubts about the importance that video will play in the world of real estate marketing you may want to sit up and take notice of what Google are about to embark upon. Read the rest of this article »

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Will Your Agency Be A ‘Favourite Place’ On Google?

Google has recently developed Favourite Places on Google, which incorporates the use of QR Code technology to help customers get information about businesses via their mobile phones and drive visitors across to the reviews on their site.

Whilst the use of QR Codes hasn’t really taken off as yet, they should start to become more and more popular now that Google has jumped on board.

With Google’s Favourite Places, the reviews that appear on Google about a real estate agency will also continue to grow in importance.

Google have said that “We have not yet made a decision about plans for this program beyond the U.S.” but they have already expanded the service into Vancouver, so it looks like it could end up coming to Australia some time soon.

Businesses don’t have to pay anything to become a part of Google’s Favourite Places, but they must have signed up for a free account with the Google Local Business Centre.

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Trend for 2010: “It’s Mobile, stoopid”

Remember the iconic 1980s movie ‘Wall Street’ in which Michael Douglas walks along a beach watching the sun rise while talking into his mobile phone? The thing was about as big as his head (which was big), yet was the symbol of power, wealth, technology and cool. Looking back at it now, the device forces a smile, just like those beige box-like floppy drive PCs of the same era.

Fast forward nearly a quarter of a century, and the current generation of mobile phones are really pocket PCs, things that might have impressed Flash Gordon or Captain Kirk in earlier eras. We check our emails, surf the web, listen to music, take pictures, download and pay for apps – from anywhere. It slips into our pocket, we own it, it’s ours. With the iPhone, it’s stylish to be a geek, and if you’re a newcomer to all this, welcome to the party.

A year ago, mobile traffic to web sites, and real estate sites in particular, did not rate. Yet already 23% of Australians with mobiles use them to access the internet, even though total internet traffic is estimated to be less than 1% through a mobile device (ABS). Still early days.

Part of this could be the catch up of consumers, part of this could be the lack of mobile-ready websites and the small number of ‘real estate’ apps in the iphone App Store. A recent search of “real estate” apps turned up only 5 Australian ones (plenty of American), among these a couple of multi-office real estate agencies, and among the main portals only Domain are present.

In the States, Zillow.com were reported as saying up to 35% of their weekend traffic comes from mobile devices. Pete Flint, CEO of Trulia.com, claims (more believably) their mobile traffic is in the “5 to 10% range”, while a year ago “it was negligible”. Although iphones account for only 8% of our mobile devices, 50% of mobile traffic is coming from iphone apps. Realestate.com.au, in Australia, reported “exponential growth” to its mobile site in December (150,000 unique visitors), claiming this to be “additional” traffic.

Whatever the claims and stats being bandied about, it would appear that mobile is going to be the trend of 2010. Social media is “…like, so 2009”.

It makes intuitive sense that mobile traffic should figure more this year – the technology is here, you can be walking down that beach watching the sunrise and getting your real estate fix. There are apps being developed where you point your camera phone at a building and can see which properties are for sale, at what price and what has sold recently. Househunting is an activity that still takes us out and about, checking into home opens, trawling suburbs in our cars, walking down streets. With the mobile in our pocket, do we really need anything else?

So get ready for the upsurge of mobile web designers and iphone app developers. (There will be snake oil salesmen among them.) And with that, the question – do we “mobilise” our web site or get an iphone app developed, or both, or neither? The former allows your site to be accessible on most, if not all net-ready mobiles (much more fiddly to have coded than you might think). The latter allows people to download your app, have it in their menu making it easily accessible. Apps are sexy and cool, great PR spin, but are more expensive to develop. And how do you get YOUR app downloaded, especially when (in say a year or two’s time) there are hundreds of Australian real estate apps in the iStore, rather than 5? This is the brave new world we seem to be moving into.

Photo Credit – Jamie Riddell, http://www.flickr.com/photos/jamieriddell/2166586104/

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Google to buy up real estate sites!

When Google ventured into real estate listings many of us thought it would signal the end of annual fee increases being charged by the likes of realestate.com.au and domain.com.au. I mentioned how it will eventually force these organisations to change their business models and build simpler, smarter platforms and I still do!

Despite making it clear that it will take time, some industry heavies quickly began commenting on how little effect Google was having on sites like realestate.com.au with increased share prices /revenues traffic figures. The most vigorous of these was writing on just about every single notable real estate blog (including his own) how it wasn’t making a jot of difference, I thought at the time, it was pretty short sighted from a person who should know better!

I also made it clear that it will take time for Google’s impact to occur. Only when Google Real Estate has similar volumes of listings and only when they include the searchability of these listings directly within the search engine will it begin to have an impact on the majors.

Now it seems Google is stepping it up a gear……..is this an aggressive phase for Google?

During a session at the 2010 Inman Real Estate Connect conference in New York, Sam Sebastian, Google’s director of local and business-to-business markets, was quoted as saying “We’re actively looking to acquire one to two small real estate companies a month.”

Read this again………
“We’re actively looking to acquire one to two small real estate companies a month.” This statement speaks volumes of just how important Google thinks real estate is to their overall search strategy. It tells me they really do think it is one of the most popular search markets. Many people are talking of Google purchasing the likes of Trulia, Roost and some other independent companies. Personally, I think they will buy into products that compliment and drive traffic to their search and real estate website rather than buy other search engines and portals, they will also more than likely delve into products to compliment their Andriod operating system and new phone offerings.

Life without Realestate.com.au and Domain.com.au?
One thing is for sure, in a few years the real estate landscape will be completely different. Once Google has comparable listings and if it is confident it has a faster way to search then all that needs to happen is for consumers to become aware and use the systems and things will get tough for the portals.

Realestate.com.au and Domain.com.au continue to provide a decent service to agents, however it is the control that agents are wary of – no one likes having monopolies or duopolies, it only serves the few and each and every time hurts too many businesses and stifles innovation. Google’s involvement in any major industry allows a fair price to be charged for services, forces innovation and will make companies like Realestate.com.au and Domain.com.au offer better support and services for their money.

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Video Tutorial: How to Create a Free Real Estate Blog in 25 minutes

The word Blog is short for the word “web log”.  Blogs first started in the late 1990’s but really became popular around the year 2000 and today there are hundreds of millions of blogs around the world. You are even  reading a blog right now.

Social Networking followed blogs by about 5 years and started gaining momentum soon after the millennium. Websites like Facebook and Twitter have gained hugely in popularity and proactive agents have been early adopters of social networking.

The problem with social networking from a marketing perspective is that their instantaneous nature means that they are very much like throwing handfulls of snow in a snowball fight and hoping some of them hit home. Stop throwing and you will stop hitting people. This means that to get great results you have to be constantly posting which can be very time consuming for many agents.

Tweets on Twitter have a lifespan measured in minutes and will normally be most effective within 10 to 15 minutes of posting. Facebook posts are a little longer lasting but their effectiveness is still measured in days. Blogs posts on the other hand keeps on giving days, weeks, months and even years later.

At Nerang First National we have had our blog going for a little over a year now and during that time we have posted up 57 articles which equates to around 1 article per week. Posts that I made in the first month are still being read and attracting visitors over a year later.

In the context of our snowball fight think of blog posts like rolling your snowballs down the hill at the opposition. You write an article just once and every day it’s readership is just getting bigger and bigger with no further work from yourself.

To illustrate  this here is the statistics for two o four posts.

Funny Real Estate Photos was posted in July 2009 and has been one of our more popular articles.

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Thinking About a career in Real Estate? was written in late August and even with a limited audience that this subject would appeal to the views have been very good.

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Then you get more time sensitive posts like “Local Christmas Lights on Display” which attracted about 400 views in just the few weeks before Christmas.

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The first two articles were written when the readership was only a fraction of what it is today. If they were written today they would have much bigger peak in the first few weeks.

Every month the readership of our blog increases and in the past year we have had close to 10,000 views on the website. If the month on month growth continues we should see well over double that traffic over the next 12 months. But blog readership is not all about web visitors as articles can be read a few other ways including an RSS reader like Google Reader, and through email subscription. Unfortunately tracking those views is far more difficult.

In addition to our own readership we have also been lucky enough for about 7 or 8 of our blog articles to be picked up and republished in the Gold Coast Bulletins Lifestyle Guide with full credit back to our agency. We also use many of the blog articles on our facebook page and in our email and printed newsletters.

I talk with other agents all the time who want a start a blog but are often put off because they believe that it costs a lot or is beyond their technical skills to setup. So to show people just how easy it is I decided to take setup a blog another First National member and use screen capture software to capture the process and offer it up as a video tutorial.

The Blog I set up was for Bushby First National in Tasmania.

I asked them to provide me with just three things

1. Create an account on Wordpress.com. I could have done this as part of the process but this way they get to select their username, password and email that they want.
2. A header image  to suit the theme I was going to use which was 770 pixels x 140 pixels
3. Copy of a first article with matching pictures.

Using just those resources I was able to setup a blog on Wordpress.com and post the first article in around 25 minutes and it was all absolutely free. I took a couple of calls in between so you may see the video jump around where I stopped and started a few times.

Now what you will not see is an amazing professional Propvid style special effects, professional voice overs or mind blowing editing. What you (hopefully) will see is a quick and easy way to get your first blog up and running today. So be kind with my video skills… even you Brett!! :)

Wordpress.com is not the only free blogging service around but it is the one I recommend. The services uses the Wordpress blogging platform albeit a very locked down version to provide a free blogging service.

Wordpress is the underlying blogging platform that runs the Business2 blog and in a followup article I will cover options of how to upgrade your blog. This will cover domain mapping and even upgrading to a self hosted wordpress solution just like Business2 or my personal blog at glennbatten.com. A self hosted version of Wordpress allows you to install your own plugins and themes and provides greater functionality but you need to crawl before you walk and so a Wordpress.com blog is the perfect start that provides you with access to a powerful upgrade path for the future.

Anyway on with the show. The whole tutorial covers three separate videos thanks to Youtubes 10 minute limitation.

You will notice that the address of the blog in the video is bushbyfn.wordpress.com. Since creating the site Bushby First National has since purchased their own domain bushbyblog.com.au and used the Domain mapping upgrade on Wordpress.com (about $US10 per year) to map this new domain to their wordpress blog.

If you follow the tutorial and use it to setup your own blog please share it’s address with everyone in the comments section. Also, if  you are a real estate agent and already operate a blog for your agency then please share its address and your experiences to date so those considering setting up a blog can be inspired and learn from your experiences.

I would highly recommend any agency who wants to interact with their community, increase their brand profile and leverage more visitors to their main website consider starting up a blog. You don’t have  to go into as much detail in your articles as I have  on some of them.  Keeping it topical, opinionated and up to date is far more important.

Anybody who has been reading my articles on this site will notice the occasional cross over articles on our blog where I have written on the same subject but just from different angles. The article titled “Google Real Estate and Nerang, Highland Park, Carrara and Worongary” is the perfect example. Just write whatever comes into your head that you want to share. At first it may seem a bit foreign but you will soon be knocking out articles with ease.

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Where will the buyers be in 2010?

The smart agent should always be looking to list stock that matches hot buyer activity. In 2009 this space was largely dominated by first time home buyers (given the well publicised FHOG), but what buyer groups are set to be hot in 2010?

A recent survey from the Bureau of Statistics and RP Data confirmed that upgraders are most likely to be the largest buyer group in 2010, along with an increase in investor activity.

The ABS Housing Mobility Survey suggests that a massive 45% of Australian home owners feel their homes are too small. The survey was conducted when interest rates were twice today’s levels, and upgrading was not as financially viable for many home owners, but with interest rates now significantly lower (despite the three recent small increases) it’s no wonder that upgraders are predicted to be very active in 2010.

So what do these buyers want? In addition to a bigger property, they also want a better quality property that is close to shops, cafes and transport and in a quieter location with better security.

Investors are also likely to also be in the marketplace in high numbers next year. The same survey also revealed the main reasons tenants are unhappy with their current homes: poor condition, lack of security, noise levels, traffic levels and not being close enough to shops and transport. In addition, 25% complained their property was too cold.

In short, tidy properties that are secure, on a quiet street (but still close to local amenities), preferably north facing (with light, bright living spaces, balconies and backyards) and within 15kms of a major CBD will be like gold dust in 2010, as smart investors should flock to them like bees around a honey pot.

Best of luck for 2010.

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Scraping Property Listings

A few months ago a client of mine received an email from a web application called myhousehunt. The site was scraping property listings from the major real estate portals and populating a portion of each listing on their website. They were then allowing property seekers to build a timetable for open inspections which could be printed or emailed to the user’s phone.

When i first looked at myhousehunt I noticed it was displaying listings from REA and Domain. I thought this was unusual as I doubt they had permission from either portal to do this. I recently visited the site and noticed they explicitly state that:

“MyHouseHunt will search for properties currently listed on Domain.com.au”

So it appears Domain have given the green light while REA in typical style, have unleashed their lawyers on the scraping site.

I’m always puzzled why REA will never share their content. What threat does a site like myhousehunt have on a real estate portal, in particular REA? Nothing, they display a few details of each listing with a link back to the original property on REA. All this will do is strengthen the REA brand and drive traffic back to their portal increasing those UB’s they’re always talking about. Thumbs up to Domain for embracing applications like this as it encourages greater innovation and the creation of cool and useful real estate applications.

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Australian Real Estate SEO – Part 4

Improving the SEO on the Current Pages on Your Website

This article is about how Australian Real Estate Agents can apply basic SEO principals to the existing pages on their website by changing body text, page title, page description and alt text.

There are so many different Content Management Systems used by agents to manage their websites so its impossible for me to give you specific instructions on how to implement every thing in this article but with some commonsense, logic and a sprinkling of using the help files and program support you should be able to figure everything out fairly easily.

This article is the fourth in a 6 part series to assist agents in improving the SEO of their own websites.

The first article covered getting ready to apply changes to your website.  The second article covered link and referrer building, The third article covered keyword research.

I suggest that if you have not read the first three articles that you do that first. This article will cover optimising the current pages on your website to keywords you identified in article three.

With real estate agent websites there are two different types of pages, the  property pages which are generated automatically by the system to show off your your property listings and then there is the content pages. Most systems will allow you to edit and create new content pages yourself and this article is about you editing  your current pages to inject a bit more search engine friendliness into them.  In the next article we will discuss new pages or sections you can add to your site.

The content pages are the most likely to appear in the search engine and to generate you traffic. The property pages are generally filled automatically into a template and you will probably have very little control over them and they change regularly.

Improving your property pages is certainly an option but you will normally need to update  the template and that will generally be above the skill level of most agents and their staff. If you identify that your property pages could be improved as well you should speak with your website provider to update your templates.  Any changes to the template would automatically roll out to all property pages in one hit.

You should work through each of the existing pages on your website and refresh and  improve them one by one.

First Things First!

The first step you need to do is identify the keywords for each page.  From the keywords you identified in Article 3 select between 1 and 3 keywords that each of your existing content pages are about. On a very large site you might have individual pages targeting just one keyword but for now applying 2 or sometimes three related keywords on one page should give you the widest coverage with what you have as most agents have very few content pages on their website.

Make sure the keywords are related and best explain what the page is about. Don’t worry if you don’t have enough content pages to match up with all your keywords as in Article 4 we will discuss creating new pages for your website.

For a suburb profile  on the suburb of Nerang I might select the keywords “Nerang Real Estate” and “Nerang Property”.

Key Areas to Improve on Each Page

To improve the SEO on a particular page there are a few key areas we need to look at:-

• Page Title
• Meta Description
• Meta Keywords
• Body Content
• Images

Page Title

The single most important factor that will influence your SEO is the page title. By default some CMS systems that agents use will apply the same page title for every page.  This is a huge problem and something you need to sort out asap. The quickest way to check out all of your page titles at the moment is to use Google Search.

If you search using the site: operator you will see all the pages in Google’s index for that domain. So searching site:rwm.com.au shows us that every page is unique for the Richardson and Wrench Mosman site. As a side note if anybody had any doubts that Robert had 2000 pages on his site this search confirms that Google has a touch under 1900 of those pages indexed.

If all yours page titles are the same and if you find that you cannot change the page title you really need to consider moving or upgrading your web provider.

The page title is so powerful that no matter what you search, chances are that the majority of the pages returned on the first page will have the term you searched for in the page title. Your page title should then naturally feature the keyword or keywords you are targeting for that specific page.

The other things page title’s do is attract the persons attention on the search results page. A good page title will help get you higher on the page but a great page title will  better convey that you have what the searcher is looking for and provide a call to action and get them to click on your page over the others.

The biggest problem most people make is trying to target too many subjects on one page. This just saturates the page as far as the search engines are concerned and your theme on the page does not stand out amongst all the clutter. Keep each page focussed on just one subject. Obviously on the home page you should be targeting the name of your agency above all else with references to each suburb in your primary trade.

Using the same Nerang Suburb Profile example from above I would suggest something like :

Nerang Real Estate -  View Information on all Nerang Property

Notice how I did not use the name of the agency on that page title. That is optional and in most cases I would suggest you don’t do that on the majority of your pages. Even though the search engines will look at longer titles they will only show the first 70 characters on the search engines results page. Google also seem to only include the first 12 words of the title in the intitle: site operator. This means that you should use these two figures as your limit when crafting your page titles and if you want to put your company/agency name in the title then put it at the end.’

Nerang Real Estate -  View Information on all Nerang Property – First National Real Estate Nerang

Meta Description

The meta description is also very important but not as much as it use to be. Search engines use to rely very heavily on the meta description to work out what the page was about but webmasters worked out how to abuse this so its importance has been reduced in recent years. But one thing has remained unchanged and that is the meta description is generally, but not always, selected by search engines to display on the search engine results page as a snapshot of the content on the site.

This means that on top of having SEO value crafting a good meta description is important to entice visitors to click on your website.

Different search engines will display different number of characters but since Google is the smallest and is the major player then you should be guided by their 160 character limit.

The meta description should follow these rules

• Contain your keywords
• Inform the user what they will find on the page
• Be unique

For our example a good description depending upon what you actually have on your suburb profile might be :

The Nerang suburb profile includes info on Nerang real estate including suburb details, demographics, property types and recent Nerang property prices achieved

Meta Keywords

Meta keywords use to be very important but they have lost most of their power.  Google in fact have openly declared they do not use them at any stage anymore but  since other search engines still potentially use them and it is very easy and quick to do with no downside at all it’s important to add them to each page.

This is really a simple matter of adding the keywords you have identified for that page plus I would also add in the reverse if they are valid so for our example this would be”

nerang real estate, nerang property, real estate nerang, property nerang

Body Content

The body content is just the content on what is on the page and that is really up to you but there should be a few rules you should follow.

• Use your keywords naturally in the content. The days of stuffing keywords throughout the page is really gone. It may still effect some of the smaller search engines but the ones you want to target are not fooled by this anymore and if they consider you are spamming the page with your keywords you will probably get penalised for it.
• Your page sections should be marked with Headings or a H tags.   Header tags come in different levels. If you look at this article the page title is a H1 heading tag, the section headings are H2 tags and the sub section headings are h3 tags.  Include your keywords as much as possible in the headings tags
• Many search engines are believed to look at the readability of the content. I think it is more about the maths involved than if the actual words make sense.  Good easy to read content seems to follow a similar formula.  There are a few ways they do including looking at the number of paragraphs, the number of sentences per paragraph, the number of words per sentence. They also look at the complexity of the words you use.  When the search engines do this paragraphs containing masses of keywords are quickly identified as spam.  This means its important to  use good grammar and structure to your content and refrain from using complex words. Don’t make sentences or paragraphs too big or even too small. Make it easier to read for a visitor and that will make it easier to read for a search engine. You should really be able to tell just by looking at it but to test the readability of your pages you can use one of the many online tools like http://www.read-able.com/
• You should bold keywords and other import information on the page at least once or twice when they appear in your page’s body content.  Bold works with the search engines just like it does to a reader and highlights important words as being particularly relevant. Don’t bold every instance you use your keywords or go overboard in anyway. It needs to look natural

Images

Images are something often overlooked by real estate agents. In general each page should contain at least one image. Pages with longer content should include even more.  Pages with images generally make it much easier for a visitor to read by breaking up all that text but additionally for a search engine they also add further context to the page’s content.

Rename the photos to the keywords for that page and upload them to the website and insert them on the page. You then need to set the alt text for each image on the page. The alt text describes the image and again you insert your keywords. Search engines use the name of the image files and the alt text when analysing just what your page content is about.

Other Factors You Need to Consider.

There are a range of other factors you need to consider when looking to optimise your pages. These include :

• Bounce  and Satisfaction Rates
• Page Load Time
• Internal and External Links

Bounce and Satisfaction Rates

Google has recently advised that in order to gain more relevance on their results it will be placing more emphasis on bounce and/or satisfaction rates for each page.

A bounce rate is the percentage of all users who view only that page and then leave without viewing anything else on your site. The satisfaction rate approaches the issue from the opposite end of the spectrum but in a slightly different way. The satisfaction rate is the percentage of people who find the information they were actually searching for on the page they visited.  This means that satisfaction rate will indicate how many people clicked on your link and were satisfied with the results without having to return to return to Google and perform any further searches.

In essence what Google is saying is that the higher the bounce rate for a page, the less important it must be for that term and the higher the satisfaction rate the more relevant it is for that particular keyword.

This places a high importance on making sure your visitors arriving from search engines, or at least Google, do not return to the search engine and instead they look further into your site. Increasing your site’s “stickyness” in keeping visitors on the site longer and looking at more pages will be more important than ever. Make sure in the first paragraph of your text is inviting and explains exactly what the page is about. With Google at least everyone that leaves your site unsatisfied is a potential black mark and those that continue to browse and read through your site is a tick.

Page Load Time

Google has indicated recently that page load times will play a role in determining your ranking. Selecting a high quality web host and minimising your page load time will soon play a role in just where you rank in the search engine.  In re-designing the pages the biggest way you can minimise page load times is to make sure the images you use on each page are small and optimised for the web.

There are a lot of tools out there that can check your page load time but here is one http://www.websiteoptimization.com/services/analyze/

Internal and External Links

You need to include links into your page body content that link to other pages on your site and to other external sites. Google uses these in there ranking plus they will make visitors burrow further increasing your satisfaction rates.  External links can be made to open in a new browser window meaning the visitor will not actually browse away from your site should they click on an external link. Using our example of  the Nerang suburb profile you might include a paragraph like this:

Nerang is very centrally located on the Gold Coast and is a popular choice for working couples and young families. Nerang real estate prices start from $220,000 for a 2 bedroom unit and $350,000 for a 3 bedroom house but quickly rise to well over $1 million for prestige executive residences and acreage properties outside of the residential area. Recognised as one of the most affordable suburbs on the Gold Coast but still within 15 minutes drive to the beaches, Nerang property is also very popular with First Home Buyers and local and out of town investors.

This content uses our keywords in the context of the page but we can also provide a range of internal and external links to the reader throughout the content such as

Nerang is very centrally located on the Gold Coast and is a popular choice for working couples and young families. Nerang real estate prices start from $220,000 for a 2 bedroom unit and $350,000 for a 3 bedroom house but quickly rise to well over $1 million for prestige executive residences and acreage properties outside of the residential area. Recognised as one of the most affordable suburbs on the Gold Coast but still within 15 minutes drive to the beaches, Nerang property is also very popular with First Home Buyers and local and out of town investors.

Peppering links to other pages on your own site and occasionally other external sites will improve your seo and will keep visitors on your site longer and enable them to engage better with your site. If you are worried about external links allowing visitors to leave your site then you easily have them open a new browser window so they dont actually navigate away from your site.

Overview

So as you work through updating your current content pages create yourself a checklist to make sure you look at every one of these factors

• Page Title
• Meta Description
• Meta Keywords
• Body Content
  • Keywords in Content
  • Header Tags
  • Readability
  • Bolding Keywords
• Images
• Bounce  and Satisfaction Rates
• Page Load Time
• Internal and External Links

If you ensure you look at and improve each of these factors on all your content pages then you are well on your way to improve your seo and getting more traffic.  If you have a quite a few pages to get through spread them out and dont try and do them all at once. Remember you only have to do that once and the benefit lasts for a very long time. Thats why SEO is one of the best investments you can do for your website.

Additional Reading

SEO Explained For Small Business Owners

SEO at Wikipedia

Google’s Webmaster Guidelines

And lastly something that I have only just found myself and if you are just learning about SEO is the most important thing you will read on the subject because it is written by Google themselves

Google’s Search Engine Optimization Starter Guide

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