Slowly but surely Google Real Estate is making inroads into the Australian real estate market with the recent signing of LJ Hooker on top of most of the major players in real estate in Australia. It will take longer for all of the smaller independent agents to come onboard, however it is clear that this is the beginning of a new era and it is time REA and Domain stepped up to the plate and opened themselves up to the Google way of life!

Why? Because not doing so will slowly end their dominance and when the decline occurs it will be so fast that no maneuvering will make a difference.

Some may argue that Google Real Estate has not made a difference as yet, but these people live in complete denial and it will only be a matter of time before visitor numbers begin declining and Google Real Estate begins its upward March.

Remember, Google only has to get comparative data to make a difference. Google also have a far greater capacity to let people know about it than all other real estate portals in the world combined.

Recently a number of videos have been produced that well and truly show how serious Google is about maps and real estate.

Finding a house on Google Real Estate Maps

Here is one to showcase real estate listings throughout Australia

Here is one on how to refine your real estate search on Google Real Estate.

Real Estate API’s
Realestate.com.au and domain.com.au must open their databases up to the general public to create a whole new wave of web and mobile applications.

I have been pushing API’s with these portals for over 2 years and yet we still have nothing. Maybe Realestate.com.au’s big announcement will include an API?

What can an API do?
As an example any website would be able to carry listings through this API, so community websites, industry websites, councils, agents, even business2.com.au would be able to carry listings, sales data etc. Portals do not need agents permission as agents have signed away all rights to the data when they join these sites.

Signing up should be simple and approval rapid and it should be accompanied by rapidly evolving documentation and examples.

Boon for portals
One other thing we will see is innovation across the board, even things we have not even thought of will take us by surprise, but the biggest boon will be for the portals. It will extend their listings and sales data reach and allow that data to be ingrained across 10’s of thousands of websites across Australia and the world.

Versions
There should be two versions of the API, the free version which carries 3rd parties adverts from the portals and is a little limited and then a paid version that carries no advertising and allows the user to do whatever they want with the data!

Flow on
The flow on effect of this will flow across the industries to jobs, cars and classifieds.

Will this happen?
Don’t hold your breath, large organisations are slow at moving on these opportunities, usually waiting until it is too late. We are fast approaching a time where I think realestate.com.au and domain.com.au will start going backwards unless they really innovate with API’s.

One only has to look at the music industry and the movie industry to see how stubborn incumbents completely ruin their own industries by not embracing and innovating.

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When Telstra paid AUD $636 million for he Trading Post in 2004 many questioned yet another wasted acquisition for the Telco giant (the list is long). Today those questions have been vindicated as Telstra has now shut down the 22 print versions of the Trading Post to concentrate on the online edition. Another hit will come as many visitors to the website would have come from the print versions and the final blow maybe the poor structure of the Trading Post website – as only last year I attempted unsuccessfully to post a product (a free trial offer – that wasn’t actually free) and gave up after I could not work out how to post (it kept directing me to pay).  So I missed out on saying the phrase ‘tell him he’s dreaming’ all because a special offer I clicked on didn’t turn out out be that special after all.

As for another ‘dreamer’ Ron Walker is trying to paint his tenure at Fairfax as a savior telling ABC PM, “If we had continued to rely on the cash flows from the Sydney Morning Herald, the Age and the Financial Review, the company wouldn’t have existed today, so, it’s paid off for us”. Yes Ron, paying $700 plus million for a ‘New Zealand only’ classifieds site saved Fairfax! Fairfax has some great opportunities but the window is closing very fast and buying up expensive digital assets that do not even cover the interest on the loan to buy that same asset is not the answer. I have no idea what Ron Walker has done in his time on the Fairfax board, but I can assure you he will not be remembered as a savior!

It truly dumbfounds me how large organisations such as Telstra, Fairfax, PBL or News Limited rarely ever create a unique product from scratch. They are all very good at buying assets at the height of the market and selling or getting out at the bottom of the market. These companies already have huge traffic to their major sites and massive databases in the classifieds arena, be it in cars, jobs, houses or general classifieds., so it should be relatively easy for them to create successful new products and increase shareholder value.

They need to get out of the habit of buying up websites for 100’s of millions of dollars and invest a few million each year in a ‘Black Ops’ style tech team to come up with new and exciting products from existing databases/systems they have.

This team should be able to tap into (read) any database and should be able to create new products from scratch without someone telling them ‘no you cannot do that, this will affect this or that’. The idea is that you create new products and test them in markets across your digital assets. This team should be able to go and meet with any division of the organisation and be granted access to any data. Yes, you must have some oversight, but that is at the end of the process, not at the beginning – if a product doesn’t fit – or is too risky – it gets shelved.

The alternative is to continue dying a slow death and live in denial. There does come a time when banks will abandon these companies or their money will run  out and for some of them the only way to survive will be to do what Telstra is doing and selling off or closing down assets.

This is the digital era and web/mobile based products will be everything to these companies in less than 10 years.

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Much has been written about newspapers and their demise. We have all read stories of how newspapers are bleeding all over the world and in cases like the Los Angeles Times (and The Chicago Tribune) filing for bankruptcy in the United States, not to mention that our own traditionally profitable newspapers are slowly losing profits and revenues.

Change
However, Rupert Murdoch had gone on the offensive and has spoken of the possibility of newspapers charging for access to online content, he has also flagged the possibility that newspapers could be delivered only in digital within 10 years.

In the last few weeks the heavyweights of the newsprint world gathered in Chicago to come together to launch a group offensive against free content.

Today newspapers only push a certain amount of information directly to their websites and hold back on unique investigative information and journalism until after it has appeared in the print versions, I can understand this, but it is not sustainable.

Newspapers have to return to their roots to survive, they have to understand that the reason the majority of people read their content, is because it is unique not because we want to hear a, (we can get that anywhere).

Organisations like Fairfax and News Ltd over the past 20 years have invested more in sales and marketing and less in investigative journalism and this will end with the digital newspaper revolution.

Skepticism
Newspapers believe people will pay for this content but I am skeptical for a number of reasons. The first being that newspapers have invested less and less over the years in investigative journalism and more and more in marketing and sales. Secondly the classifieds have been bleeding to death because online just kills it in so many ways (content, days on market, accessability). This has been one of many factors in the demise of print and many newspapers have just resorted to tacky journalism trying to reach a younger audience whilst alienating their base.

Light
However, there is some light at the end of the tunnel. The Kindle device has proven that even an ugly little black and white wireless reading device can be popular and profitable. All it needs is for a company to enhance this offering and take it to another level (cue Apple and its touted color reader) and we have something that all newspapers need – a vibrant competitive wireless newsreader market.

Real Estate
This is your digital newspapers, so digital newspapers will allow agents to deliver targeted listings with branding, digital newspapers will give you a canvass to work with and allow you to brand your agency around your listings (you hope), unlike traditional newspapers – digital newspapers will allow you to carry a wealth of property information and local sales data alongside those listings.

Subscriptions
So why would we pay for this? You still buy magazines don’t you? Wireless Readers will demolish the gossip/celebrity magazine industry but it will revive the newspaper/unique content industry because we WILL pay for this – but only to a level.

Wireless Readers will be thin, light, color and black and white and have 6 – 10 hours battery life, they will serve a number of purposes but digital newspapers/ebooks, email, web will be the primary market.

The price? $9 a month? That’s about the money, it is all about volume – and newspapers will actually see a revival and in the cases of companies with quality journalists, a good news reputation and content like Fairfax (Sydney Morning Herald – The Age) will thrive, whereas papers like the Telegraph and the Herald Sun will stick to the print versions longer and die a slow death (blue collar)

Fairfax will eat News Limited in Australia for breakfast for another reason, classifieds. News Limited pretty much owns the tacky side of print in Australia and only has one newspaper it can be editorially proud of, The Australian. As for online classifieds, it has realestate.com.au and even that has a limited shelf life given its damaged reputation amongst the industry and agents.

Summing Up
The future of digital newspapers will be all about journalism and content as we can get all the other stuff elsewhere. It has to be about what made it successful in the first place- quality journalism – quality investigations, matched with quality content.

Throw in online classifieds and a brilliant interface and you have a winner. I pay for content today (software design website) , but they only own me only as long as the provide quality unique content ($7 per month).

So sit back and enjoy your newspaper with your coffee because it is nearing its end. No? You might think this, but just imagine if print newspapers lost just 10% of its readers to digital, now think about the fact they are already bleeding $ on print as of todays readership. Now you see it :)

It may take 5 – 7 years but it is coming! Your thoughts?

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Domain.com.au (through Domain Property Data) recently announced a new initiative to up the ante to arch rival Realestate.com.au. Here is a snippet from the Domain.com.au press release.

Domain Property Data has always equipped you with the most reliable and accessible market knowledge. Now we are changing the industry by offering Domain.com.au agents free access to advertised sales and rental history, as well as agent reported sales results.

All an agent needs to do is accurately report their sales data through their feed to Domain.com.au and they will have access to this data. I think this is a great idea and hopefully that start of a new trend.

Having accurate sales data is important to both Domain.com.au and Realestate.com.au as it is valuable data, so measures to improve the quality of this data can only help Domain.

Follow the link below to read full press release from Domain.com.au Read the rest of this article »

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We are all too busy looking forward that we sometimes forget to look back.

I needed to find an old article recently in the archives recently and came across some articles that I thought would be worth a revisit. I started around 18 months ago and looked forward about a year and came up with the following little gems:-
Realestate.com.au release REA Labs
This technology sandpit as REA call it is as Peter pointed out at the time, a complete rip off Google Labs and appears to have dont nothing since the day it was launched. Not even a vista sidebar gadget. The lack of action appears to make a mockery of the original “Global Innovator” tag they put on themselves at the time. My browser tells me this page has not been updated for around 9 months or so.
Google to Launch Real Estate Beta in 2007?
2007 looked as though it was going to be Google Real Estate’s year but not only did it not arrive, but we are on the back half of 2008 and there seems no solution in sight. Will it still happen?
Private selling sites – growing up!
Zero Agents produced a private selling site with a bit of style however in hindsight the anti agent rhetoric has proven to be full of hot air, at least in our neck of the woods. I seen my first zeroagents sign the other day. Has anybody seen zeroagents make an impact in their marketplace?

Read the rest of this article »

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Realestateworld.com.au has been slowly building up their presence in the market, a few nights ago Win TV aired this peice on Realestateworld.com.au and their paper property guide. Its seems quite a few real estate agents jumped off the Fairfax owned property guide and went with Real Estate World.

More competition means lower prices and there are endless markets across Australia where this can have a huge effect on the big media operators News Limited and Fairfax. Click on link below to watch video.

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Fairfax Digital have been wrapped over the knuckles by the ACCC and have agreed not to advertise as ‘FREE’ a new mobile search service launched by Domain.com.au.

Using the advertised service users of the site could view properties from domain.com.au on their mobile phone (http://m.domain.com.au)and receive ‘free’ SMS alerts. Only one problem, SMS alerts actually cost the user 0.55c per alert and of course downloading or viewing listings on your mobile phone could also incur charges under most pathetic data plans offered by Telco’s, which is nothing short of pathetic.

I have a spanking new 16G iPhone and the service is quite good. Pity that about a 1/4 of the screen is taken up by ads from Commonwealth Bank and links on property pages to Home Loans (which by big thumb clicked on average 3 times per listing by accident). Still it is another one up on REA and I have to say the RSS feed service from Domain.com.au (for searches) is a beauty and saves a lot of time for myself/my friends and this has been up for a long time now and not replicated on REA.

So apart from a totally misleading advert (who from Fairfax seriously thought this one would get past the umpire?) it is quite a nice little service. I am still completely unconvinced about mobile phones for real estate – despite so many companies pushing it as I have not seen anything truly ground breaking (or useful) in this space.

In other news: Cuil goes live
A new search engine developed by some seasoned ex Google employees went live. Cuil.com is the new service and it is glaringly lacking in Australian content but getting some serious coverage on news websites. Has some nice features, but nothing really exciting here.

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Every year since 2004 I have been adding my own dumb and dumber awards. Usually is it a hard slog getting so many out the door, but why was 2007 different? Anyway sit back and have a giggle at some of the dumbest moments in real estate and technology for 2007.

PBL & MICROSOFT
1. It was without doubt the most anticipated launch of 2007 and is without doubt the worst major real estate website in Australasian history. I still cringe when looking at it. How could two major companies, Ninemsn and Microsoft get something so drastically wrong? Agents found themselves subscribed to a site they had never subscribed to, with listings sold years earlier. Agents also found that agents who no longer worked at their agency were listed alongside listings no longer under their agencies control.

2. MyHome struck a cord with only themselves and thus will fade further into oblivion in 2008 unless someone steps in and makes some radical changes. MyHome incorrectly perceived themselves as pretty cool. The standout memory for me was Senior Management in the Applesque (Steve Jobs) photo pose splashed in newspapers across the land. Soon, after all senior management had gone, the site tried in vain to claw back some respectability.

3. What do you do when you have a website with only 30% of your competitors’ listings and exactly the same data within that small percentage? What do you do when statistical data tells you that people stay on your website for less time than it takes to boil a kettle? It seems MyHome’s idea was to spend millions of dollars just telling everyone about it. When will it run out? Well, as soon as the people paying the bills ask one very simple question “What are we getting in return for our money?”

Read the rest of this article »

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In a new agreement with Google, Fairfax will use Google Adwords across its network of websites including Google Maps with a shared revenue model between the two parties. Google will also carry Fairfax videos across its video networks. It is believed that the two organisations are going to be looking at other opportunities to work together.

It seems also that Google Maps will be a large part of this union and we will look to see even more mapping coming into the way we search for goods and services in the future.

In my opinion this is a very smart move by Fairfax. It will know that there will be certain markets Google enters that it will clash with but at the same time Fairfax understands that being with them has far more advantages than trying to play against them.

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Fairfax wants to merge with Rural Press. Does anyone else feel that the upcoming media ownership laws are just going to make the strong – stronger? All the jockeying to date seems to indicate this. In my humble opinion the last thing I would like to buy at a premium would be a newspaper group.
I have not heard of any new companies entering markets, it just seems to me that it is a win win for everyone except consumers – we will just have to wait and see what happens after at least 12 months into the new laws.

Rural Press also own a real estate portal propertyguide, even though it looks great it lacks content in so many areas (many listings have no photos or just on). Only recently have they actually created a system for agents to manage their listings, whereas in the past they just posted up any advertising from their papers.

If Fairfax buys Rural Press it will give them a great deal of presence in the rural areas and probably have a real effect on realestate.com.au as rural press operates many newspapers in areas where they have no competition. This basically means that a Fairfax named group could in effect advertise their products (Domain) in the newspapers much like realestate.com.au do in News Ltd papers.
Tasmania will be a great example as both major newspapers (and really the only ones) in the north of the State are Rural Press owned.

I think the ACCC may block this or at least make the newspapers make a few concessions as they do operate a couple of newspapers in the same area.

So much for diversity!

1 Comment »