With talk of search, social media and mobile, real estate agencies are starting to invest in building an online presence. But whilst all of these strategies are important to any agency strategy, it is important to make sure you are getting the basics right. Our recent consumer research has confirmed our initial thoughts, and that is that agents need to focus on always providing the core information in a listing. By doing so agents will be able to attract more buyers to the properties they have listed on the market.
Content and information make the web go around, and it is detailed information that consumers are looking for when they are viewing property listings online. Consumers are using this information to make preliminary decisions about property from the comfort of their own home. The process of elimination starts here and it is your one opportunity to convert browsers to inspectors. So what do you need to provide in your listings to get people off the couch and at the inspection?
1) Floorplans; Equally as important as images, floor plans are one of the first elements consumers look for when viewing a listing. However some agents are still not providing what should be a core component of any property advertisement online.
2) Images; Making a property decision from your computer is a visual process. Consumers have a limited amount of time to go to open for inspections and as many overlap, your property may be making it onto the “no time to see list”. Images are the crucial factor swaying a users decision, and providing 2 or 3 images to look at is hardly going to entice buyers to the property. With property portals providing the capacity for up to showcase 26 images, agents need to make better use of this facility and increase the portfolio of photos for their properties.
3) Pricing; Many properties are still listed without a price guide associated with them. Whether a property sells for the price it is listed at on the day will of course depend on the market. However a price guide helps consumers to determine if a property possibly sits within their budget, and is worth a trip to the inspection.
4) A full valid address; When inputting data, it is important that agents ensure an accurate full address is provided. Without it, map functionality, on portals and your own site, are unable to accurately pinpoint the location of a property within a particular suburb. After understanding what the property looks like, consumers want to know where it is located and what it is close to, so make sure they don’t have to traipse around the web to find it. If you focus on getting these fundamentals right, and combine it with some investment in attracting users to your site through online channels such as search and social media you are well on the way to attracting more buyers for your listed properties.
